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LoyaltyLion rules and automation

LoyaltyLion Integrations

Maximize the value of your customers’ loyalty data by integrating with your favorite platforms. Unlock hyper-personalized communications you can send on autopilot.

Platforms we support

LoyaltyLion is built exclusively for Shopify

Ecommerce platform

For small & medium-sized businesses

Custom loyalty program

Sync customer profiles and purchase histories with your loyalty program

Connect to Point of Sale (POS)

Learn more
Ecommerce platform

For larger businesses

Redeem points at checkout

Gift card rewards

Shopify Flow connector to automate loyalty workflows

Learn more
Point of Sale (POS)

Sell in-person

Connect to your loyalty program while selling in-person

Enable your customers to earn online and redeem in-person and vice versa

Connect to multiple physical locations

Learn more

Integrations

Connect loyalty to platforms you use every day

All
Email Marketing
Helpdesk
Flow Builders
Influencer Marketing
Languages
Mobile App Builders
Product Recommendations
Reviews
SMS Marketing
Subscriptions
Wallets
Other
Appstle
Subscriptions
  • Reward subscribers and reduce churn — set milestone rewards on a customer’s 3rd, 6th order (and beyond)
  • Earn loyalty points on every recurring subscription order automatically
  • Turn loyalty into a tangible benefit — customers redeem points for perks like discounts or free shipping
Learn more
Attentive
SMS marketing
  • Use loyalty data to segment subscribers in Attentive
  • Send points and rewards updates via SMS, text message and email
  • Offer a reward to opt-in to SMS marketing
Learn more
Bazaarvoice
Reviews
  • Offer loyalty incentives to grow authentic customer reviews
  • Offer better rewards for higher-effort reviews, like video
  • Increase social proof that shoppers rely on to make a purchase
Learn more
Bloomreach
Email marketing
  • Use personalized loyalty data to encourage repeat purchases
  • Increase customer lifetime value through segmented comms
  • Remind customers of loyalty point expiry and unused vouchers
Learn more
ConnectPOS
Other
  • Use LoyaltyLion and ConnectPOS together to seamlessly integrate your loyalty program into your omnichannel point-of-sale
  • Reward points to loyalty members in your physical locations
  • Let loyalty members spend rewards in-store
Learn more
Dotdigital
Email marketing
  • Segment your email list based on your customers’ loyalty data and behaviors
  • Send intelligent marketing campaigns like ‘back in stock’ alerts and product suggestions
Learn more
Fresh Relevance
Other
  • Use loyalty data, like loyalty points and tiers, to personalize the customer experience in real-time
  • Engage across your website, app, email and SMS
  • Build segments to deliver relevant, dynamic content
Learn more
Gatsby
Influencer marketing
  • Turn your loyal customers into influencers and brand ambassadors on Instagram and TikTok
  • Reward your customers with loyalty points when they follow you on Instagram, publish UGC on Instagram and TikTok, send you a DM and more
Learn more
Glew.io
Other
  • Integrate, transform, and visualize all your ecommerce data in one place
  • Connect LoyaltyLion with Glew for advanced analytics and reporting to boost your loyalty program ROI
Learn more
GoKwik
SMS marketing
  • Reach customers on WhatsApp with real-time loyalty data
  • Trigger personalized messages the moment a customer earns, redeems, or levels up
  • Turn loyalty milestones into messages your customers actually open
Learn more
Gorgias
Helpdesk
  • Integrate LoyaltyLion into your Gorgias helpdesk to display loyalty data alongside customer tickets
  • Enhance customer service by enriching responses and awarding loyalty points to resolve issues
Learn more
Hubspot
Email marketing
  • Sync LoyaltyLion data with HubSpot to segment customers by loyalty behavior and deliver personalized loyalty emails
  • Notify customers when they have enough points for a reward
  • Engage customers with monthly loyalty summary emails
Learn more
JeriCommerce
Wallets
  • Enable wallet-based POS scanning at checkout
  • Redeem and validate rewards directly in-store
  • Sync loyalty data across online and retail
Learn more
Judge.me
Reviews
  • Encourage customers to leave product reviews by rewarding loyalty points
  • Automate and customize review requests via web, email, push and SMS
  • Share reviews on social media and boost SEO with rich snippets and Google Shopping
Learn more
Klaviyo
Email marketing
  • Boost ROI with dynamic loyalty messaging in email and SMS
  • Segment audiences for hyper-personalized campaigns
  • Send customers engaging communications like reward alerts, loyalty summaries, and referral prompts
Learn more
LimeSpot
Product recommendations
  • Integrate LoyaltyLion with LimeSpot’s AI for personalized up-sell, cross-sell, and conversion experiences
  • Highlight earnable loyalty points on recommended products
  • Combine Bonus Points and Rewards with LimeSpot’s intelligent recommendations
Learn more
Listrak
Email marketing
  • Create personalized campaigns using retention insights
  • Trigger meaningful messages based on loyalty milestones
  • Keep your customers coming back for more, driving growth
Learn more
Loop
Subscriptions
  • Automate and personalize subscriber journeys with Loop, the all-in-one Shopify subscription app
  • Reward subscribers with loyalty points based on order activity
  • Boost subscription retention by letting customers redeem loyalty points when ordering
Learn more
Loox
Reviews
  • Loox photo reviews app helps Shopify merchants collect visual reviews
  • Incentivize customers with loyalty points for beautiful photo reviews
  • Enhance trust and boost conversion by leveraging your loyalty program
Learn more
LoudCrowd
Influencer marketing
  • Reward shoppers with loyalty points for creating authentic brand content on Instagram and TikTok
  • Use LoudCrowd to identify high-value content creators
  • Surprise top-performing micro-influencers with loyalty rewards
Learn more
LoyaltyLion Flows
Flow builders
  • Send personalized loyalty messages through Klaviyo email and SMS, triggered by your shoppers’ actions.
  • Re-engage customers on auto-pilot with our pre-built goal-based flows.
  • Flexible flow blocks enable you to build personalized experiences at every step.
Learn more
Mailchimp
Email marketing
  • Mailchimp is the ideal email marketing platform for small businesses
  • Use loyalty data to segment customers and personalize your messaging
  • Add loyalty info like summaries, points, and referrals to your emails
Learn more
Mesa
Flow builders
  • Save time with Mesa’s no-code Shopify workflows
  • Trigger actions between Mesa and LoyaltyLion with seamless workflows
  • Workflows include adding points, updating activity, or creating orders based on specific triggers
Learn more
Novel wallet
Wallets
  • Branded loyalty card in your customer’s wallet
  • Easy access to up-to-date points & rewards
  • Supports Apple & Google Wallets
Learn more
Odicci
Other
  • Reward loyalty points for completing quizzes, instant wins, and gamified campaigns to drive repeat engagement
  • Capture zero-party data through interactive experiences and use it to personalize loyalty communications
  • Turn seasonal and promotional campaigns into loyalty moments that increase opt-ins and conversion
Learn more
Okendo
Reviews
  • Incentivize customers with loyalty points to leave reviews with photos or videos
  • Select from a wide range of fast, customizable review formats
  • Highlight your product’s unique selling points
Learn more
Omnisend
Email marketing
  • Send personalized loyalty messages via email, SMS, web push notifications and other channels
  • Segment non-loyalty members to boost loyalty program engagement.
  • Engage at-risk customers using loyalty rewards
Learn more
Opinew
Reviews
  • Import text, photo, and video reviews from Amazon, eBay, and AliExpress into your Shopify store
  • Incentivize product reviews through your loyalty program
  • Automate review requests and follow-ups via email and SMS
Learn more
Optimizely
Email marketing
  • Segment customers and send targeted campaigns
  • Send specific messaging to customers who haven’t joined your loyalty program
  • Integrate with Zendesk to suppress customer segments with open support tickets
Learn more
Plobal Apps
Mobile app builders
  • Boost mobile app retention by rewarding customers with loyalty points for in-app actions
  • Increase organic app installs with loyalty incentives
  • Allow loyalty points redemption within your mobile app during purchases
Learn more
PostPilot
Other
  • Enhance customer engagement by mailing personalized postcards through PostPilot
  • Leverage loyalty and Shopify data to craft personalized messages and offers
  • Dispatch one-off or automated postcard campaigns, handwritten or printed
Learn more
Re:amaze
Helpdesk
  • Access customer loyalty and Shopify data directly within Re:amaze helpdesk conversations
  • Enhance customer service by viewing loyalty history during interactions
  • Resolve issues effectively by granting loyalty points and rewards
Learn more
Recharge
Subscriptions
  • Grow your Shopify subscription business by integrating exclusive loyalty rewards into your subscription tiers
  • Encourage subscribers to return by offering loyalty points for future purchases
  • Reward subscribers with loyalty points for each successful referral
Learn more
Recurate
Product recommendations
  • Grow your resale program by integrating it with your loyalty program
  • Tag pre-loved items in your Shopify store and offer extra loyalty points to encourage shopping second-hand
  • Promote sustainable brand values and engage customers in new ways
Learn more
RedEye
Email marketing
  • Automate your loyalty marketing emails across devices by integrating LoyaltyLion with RedEye
  • Analyze customer behavioral data to tailor loyalty emails based on interactions with your store
Learn more
Shopify
Other

For small & medium-sized businesses

  • Custom loyalty program
  • Instant Points and In-Cart Rewards
  • Connect to Point of Sale (POS)
Learn more
Shopify Flow
Flow builders
  • Trigger messages to send on autopilot for specific actions
  • Run a ‘Welcome series’ drip campaign or a ‘Happy birthday’ email on a certain date
  • Trigger a Flow for a purchase with a built-in time delay
Learn more
Shopify Plus
Other

For larger businesses

  • Redeem points at checkout
  • Gift card rewards
  • Shopify Flow connector to automate loyalty workflows
Learn more
Shopify POS
Other

Sell in-person

  • Connect to your loyalty program while selling in-person
  • Enable your customers to earn online and redeem in-person and vice versa
  • Connect to multiple physical locations
Learn more
Shopney
Mobile app builders
  • Engage mobile shoppers by featuring your loyalty program in your mobile app
  • Reward mobile shoppers with loyalty points for signing up and making in-app purchases
  • Enhance engagement with rich loyalty push notifications sent through the app
Learn more
Skio
Subscriptions
  • Reward subscribers with loyalty points for every successful recurring order
  • Boost subscriber retention by letting customers redeem points on future deliveries
  • Encourage long-term subscriptions with loyalty rewards tied to engagement and referrals
Learn more
Stamped
Reviews
  • Reward customers for leaving genuine product reviews
  • Send post-purchase alerts to remind customers about loyalty points awarded for writing reviews
  • Trigger referral prompt emails after customers leave positive reviews
Learn more
Tapcart
Mobile app builders
  • Deliver quality, differentiated in-app loyalty experiences
  • Re-engage customers with cost-effective, loyalty-driven push messaging
  • Give points and allow customers to redeem rewards in your app
Learn more
Tapday
Mobile app builders
  • Reward loyalty points for in-app actions and purchases
  • Engage shoppers with push notifications and banners
  • Drive mobile revenue with a seamless loyalty experience
Learn more
Vajro
Mobile app builders
  • No-code mobile app builder for your Shopify store
  • Embed your loyalty program seamlessly within your mobile app
  • Use Vajro’s user segmentation to personalize loyalty campaigns within your mobile app
Learn more
Venn Apps
Mobile app builders
  • Convert your Shopify store into an iOS & Android mobile app with the Venn Apps no-code builder
  • Integrate your loyalty program with your mobile app to reward shoppers for in-app purchases
  • Send push notifications with points balances and available rewards
Learn more
Voyage SMS
SMS marketing
  • Easily segment your customers and send targeted text messages based on loyalty status
  • Supports text messages to customers in the United States or Canada.
Learn more
Weglot
Languages
  • Translate your entire loyalty program into 110+ languages instantly
  • Optionally, edit translations manually
  • Multilingual SEO built in
Learn more
Yotpo
Reviews
  • Incentivize customers to leave reviews & UGC by rewarding them with points
  • Send post-purchase emails to alert customers to the amount of points they could receive for writing a review
Learn more
Zendesk
Helpdesk
  • View customers’ loyalty insights directly in your Zendesk platform
  • See if your customer is a member of your loyalty program, if they’re loyal or at-risk
  • Enhance the customer experience with points and rewards
Learn more

Frequently asked questions

Shopify and Shopify Plus both offer powerful tools for ecommerce and integrate seamlessly with LoyaltyLion, but they cater to different types of businesses.

Shopify is ideal for small to medium-sized businesses looking for a comprehensive, user-friendly platform to start and grow their online store. It has all the essentials to sell online, manage products, and process payments.

Shopify Plus is designed for larger businesses and enterprises that need a more robust solution for high-volume orders. It offers greater customization capabilities, enhanced scalability, and dedicated support. Shopify Plus also provides additional API calls, which allows for more integrations and complex automation flows.

Both platforms allow you to craft a loyalty program that enhances customer engagement, regardless of your business size.

LoyaltyLion integrates seamlessly with Shopify and Shopify Plus, enhancing your store’s capabilities across several key areas:

Products: LoyaltyLion accesses your store’s product details to manage and update pricing and inventory, essential for setting up product-based rewards and discounts.

Vouchers and discounts: LoyaltyLion creates new voucher codes within Shopify so you can offer discounts or rewards to your customers.

Theme customization: To ensure LoyaltyLion is correctly set up, we require edit access to your store’s theme so we can insert code snippets and integrate our scripts effectively within your existing templates, ensuring a smooth user experience.

Gift Cards (Shopify Plus only): For Shopify Plus merchants, LoyaltyLion can manage Shopify Gift Cards, allowing these to be used as customer rewards. This includes creating and modifying gift cards through Shopify’s APIs.

Wherever Shopify’s features can be leveraged, LoyaltyLion aims to enhance and extend these capabilities, providing a robust loyalty solution that grows with your business.

LoyaltyLion pushes key loyalty data to your chosen email marketing software so you can send targeted, relevant emails to foster customer retention and boost sales.

– Total points (pending and approved): Monthly updates on members’ points balance help encourage customers to return and redeem their points.

– Approved points (redeemable): Notify members when they’re close to earning a reward to motivate activity completion and repeat purchases.

– Spent points: Regularly update members on their spent points to maintain brand engagement and loyalty.

– Lifetime points: Segment your most loyal customers based on their lifetime points to offer exclusive rewards and promotions.

– Number of rewards claimed: Identify active members to tailor communications and offer personalized incentives.

– Date enrolled in program: Celebrate loyalty program anniversaries with surprise bonus points.

– Referral URL: Incentivize your loyalty members to ‘Refer a friend’ via email, social or SMS using a referral link.

LoyaltyLion seamlessly integrates with leading email marketing platforms including Klaviyo, Mailchimp, Dotdigital, HubSpot, Omnisend, RedEye and Zaius.

LoyaltyLion can push various customer loyalty data to Shopify customer metafields, including total, approved, pending, and lifetime points, number of rewards claimed, date enrolled in the loyalty program, referral URL, loyalty tier, and the customer’s birthday.

Metafields can be accessed in Liquid templates as well as from the API, enabling powerful integrations and custom interfaces.

To set this up, you’ll manage the integration via the LoyaltyLion admin panel and enable specific metafields for sync.

Shopify metafield sync is available for Shopify merchants on our Classic plan and above.

Learn more about Shopify metafield sync.

LoyaltyLion seamlessly integrates with Shopify POS, allowing you to provide a comprehensive omnichannel loyalty experience. This feature is included across all pricing plans, enhancing customer engagement at both your online and physical store locations.

To set up:

1. Install the Shopify Cart app extension on your Shopify POS. This creates a unified customer view, consolidating all purchase records in one place.

2. In-store team members can then access and manage customer loyalty points directly as customers shop in-store.

Functionality includes:

– Member lookup: In-store team members can access members’ loyalty accounts, review their online purchase histories, and check available points and rewards.

– Redeem rewards: Inform customers in-store when they have rewards to redeem, and apply them directly to the customer’s cart within Shopify POS.

– Grant points: Award points that customers can redeem online, encouraging offline to online conversion.

Shopify POS not only enhances customer service but also opens up opportunities to convert in-store visitors into online shoppers.

Shopify Flow is Shopify’s automation platform that automates tasks within your store and across apps like LoyaltyLion.

Integration and workflow

LoyaltyLion integrates with Shopify Flow through our Flows feature, available in the Plus Plan. This no-code, visual workflow builder allows you to design 3-step workflows that trigger in response to customer behaviors.

Example of a 3-step workflow:

1. Start: Initiate a workflow from an event in LoyaltyLion.

2. Condition: Set conditions to determine if and when a workflow should run.

3. Action: Complete the workflow by performing a task in LoyaltyLion or through a third-party integration.

Key use cases:

– Convert guests to members: After a guest makes a purchase, trigger an email to inform them that loyalty points are waiting if they create an account.

– Birthday rewards: On a customer’s birthday, automatically send a reward through your integrated email service provider.

– Re-engage at-risk customers: If a customer is segmented as “At Risk,” automatically award them 500 points and notify them via email.

Shopify Flow with LoyaltyLion helps you engage customers automatically while providing a tailored experience that boosts satisfaction and retention.

Curious? Let’s talk

Our team is here to help you launch fast and grow with a loyalty program.

Book a demo