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Our values

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Team before ego

We believe in the strength of the team. To move forward quickly, everyone must move in the same direction. When you truly work as a team, there is no room for ego. We are all united in our purpose, and every voice matters at every level.

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Delivery over deliberation

We all share a bias towards action. We observe, learn, and iterate. We do not seek perfection on day one. Instead, we want fast, continuous improvement. We believe there is more lost through indecision than wrong decisions.

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Personally accountable

When we say we’ll be there, we are. When we say we’ll do a task, we do it. You can trust your colleagues to be there for you, to deliver, and to push you, no matter what.

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Get uncomfortable and grow

We seek regular candid feedback and offer it to help those around us. We pass on responsibilities to empower others so that we find our next challenge.

Perks & benefits

From health insurance and flexible working, to early Friday finishes and gift vouchers recognizing your contribution to the team, we’re proud to offer the perks our Pride says they really want.

Financial & insurance benefits

🛟 Life insurance from day 1

🎁 Access to comprehensive discounts through Perks at Work

💝 Charity giving scheme

💰 Optional pension salary sacrifice scheme

Working life benefits

⏰ Flexible working – core hours between 10-4

🏠 Hybrid working with 2 days in our Farringdon Office

🎉 4.30pm finish on Friday

🥳 Quarterly team and company-wide socials

Equipment

💻 Apple MacBook and all the equipment you need to be set up for success

🏡 £200 work from home allowance

🤖 ChatGPT subscription

Growth and development

📚 Generous Learning & Development budget

📊 Bi-annual Performance Reviews with clear progression frameworks in place across every team

🎟️ Earn gift vouchers by getting recognised for your great work every day by your colleagues

Time off

🌞 25 days holiday per year + bank holidays

➕ One additional day of holiday for each year of service, up to 5 years

🎄 Christmas annual leave booster

🌍 Work from anywhere policy

Health & wellbeing benefits

🩺 The choice of two of the following: wellbeing budget, private medical insurance through Vitality, or private dental insurance

🚲 Cycle to work scheme

🤝 Employee Assistance Programme

Family benefits

👶 Enhanced parental leave

🏫 Workplace nursery scheme

❤️ Family forming leave policy

Interviewing at LoyaltyLion

Whilst the interview process may vary role-to-role, we will typically follow a similar structure.

1. Application

Found a job you like? Once you’ve submitted your application, our People team will carefully review it. The criteria is simple; we’re looking for the best candidates whose experience aligns with the requirements of the role, and who embody our company values.

2. Screening call

If we think you could be a good fit, a member of our People team will reach out to arrange a 30-minute screening call with you. This call will assess your suitability against our internal competencies for the role, and your motivations. Equally, this is an opportunity for you to decide if LoyaltyLion sounds right for you.

3. Hiring manager interview

Here you’ll meet your prospective manager who will assess your technical capability for the role, including exploring your experiences in your career so far, as well as team fit. This is also your chance to gain a greater understanding of the role and team.

4. Case study

Putting your skills to action, we’ll then invite you to complete a take-home task and present this back to members of the team. This is an opportunity for you to really show what you are capable of!

5. Meet the team

The final stage will involve you meeting other members of the LoyaltyLion team, such as peers or our senior leaders. This is a final opportunity for us to assess values fit and for you to really understand what life at LoyaltyLion is like!