Multilingual Loyalty Programs for Global Ecommerce Stores

FAQs: How languages work in LoyaltyLion

Can I use the 130+ languages on every plan?

Multilingual translation is available for brands on the Advanced and Plus plans. All plans can use one base language. You can choose one of our eight pre-translated languages (Dutch, Danish, English, French, German, Italian, Spanish and Swedish) or customize your core language.

What parts of my loyalty program can be translated?

You can translate the majority of your loyalty program, including the loyalty page, widgets, customer account components, points and rewards messaging, referral content, and on-site prompts. Note: Custom HTML blocks and custom content fields (such as tier benefit descriptions) cannot be translated yet and will appear in your default language.

Do you support non-Roman scripts like Cyrillic, Arabic or Chinese?

Yes, any language available through Shopify’s translation system is supported. Custom HTML blocks and custom content (such as tier benefit descriptions) are not translatable yet and will appear in your default language.

How are translations generated?

You can add translations manually, import them via CSV, or use AI to generate translations based on your default language. You can also provide tone-of-voice instructions so the translated text matches your brand style.

Does this improve localized SEO?

LoyaltyLion aligns with your Shopify multilingual setup, so loyalty content appears in the same language and on the same URLs your shoppers already see. This feature does not add technical SEO elements like hreflang or metadata.

Can my team translate content externally?

Yes. Export all text strings to a CSV, update them externally, and import them back at any time. You can also make smaller edits directly inside LoyaltyLion.

Do I still need Weglot?

No. LoyaltyLion’s multilingual feature should be used to translate your loyalty content. If you use Weglot for your storefront SEO, LoyaltyLion will follow the language structure you’ve already set up — but Weglot isn’t required for translating your loyalty program.