Beat Black Friday with Loyalty Connect: BFCM | Live online 8 Sept
Register nowBeat Black Friday with Loyalty Connect: BFCM | Live online 8 Sept
Register now
Use Attentive and LoyaltyLion together to add value at every touchpoint in the customer lifecycle with loyalty and SMS.
Attentive is the leading SMS platform that helps brands create meaningful interactions through personalized text messaging, which has achieved open rates of up to 98%.
What’s more, 72% of shoppers only engage with brands that deliver personalized communications. This makes SMS marketing a huge opportunity to engage customers with loyalty data.
Use Attentive and LoyaltyLion together to serve up behaviour personalization, relevant segmentation and push event triggers.
60%
of people read SMS within five minutes
2x
spend from redeeming members
115%
higher AOV from redeeming members
Use Attentive and LoyaltyLion together to deliver personalized loyalty program updates via SMS.
Include loyalty points balance in triggered text messages
The purchase frequency of redeeming loyalty members is 73% greater than that of non-redeeming members. Drive reward redemption by texting customers when they have a reward available
Have a tiered loyalty program? Encourage your customers to spend more by sending them a text to let them know how many points they need to unlock their next tier
Motivate your existing loyalty members to opt in for SMS marketing by rewarding them with points or incentives for signing up.
Pulse Boutique offers its customers 40 loyalty points for signing up for email and SMS communications.
Use Attentive and LoyaltyLion together to set up automated text messages that are triggered when customers complete certain actions.
For example, you can send your shoppers a message when they have achieved an “event”, such as referring a friend, unlocking a new loyalty tier, or completing a custom activity unique to your loyalty program.
By sending timely and relevant messages to your customers, you are making them feel recognized as individuals. This encourages them to return to you for their next purchase sooner.
Recent iOS updates are making it more difficult to understand how well your emails are landing with shoppers. SMS provides a highly visible touchpoint to reach your customers and personalize interactions using loyalty data.
Worried that your customers don’t want to receive texts from you? Shoppers have shown an increasing appetite to receive SMS marketing from brands. In 2020, 48.7 million people chose to receive marketing via SMS with open rates as high as 98%. Make sure you don’t get left behind.
case study
Online retailer Until Gone integrated Attentive into its tech stack, speeding up the delivery of messaging via SMS.
Combining an existing LoyaltyLion strategy with fast SMS delivery across a group of journeys made a measurable impact.
Within a short timeframe, its SMS click rate had risen over 25% while conversions rose in tandem to over 9%.
Segment your audiences and send hyper-personalized, behaviour-triggered messages to delight your customers.
Why Klaviyo and LoyaltyLion
Grow your Shopify subscription business by integrating exclusive loyalty rewards into your subscription tiers
Why Recharge and LoyaltyLion
Elevate your customer service by using your customers’ loyalty data to enrich your responses and skyrocket retention.
Why Gorgias and LoyaltyLionRated #1 for loyalty on G2 and trusted by brands worldwide for over 10 years, let’s scale your business together. Get in touch today!
© Copyright 2026. All rights reserved.
