Why brands choose LoyaltyLion versus Rivo

It’s very easy! Our dedicated Onboarding Team will ensure minimal disruption to your customers and help you replicate all aspects of your current program. We’ll take care of migrating loyalty data like points, tiers, and birthdays, and we’ll work with your developers to migrate custom features. You’ll need to look after your email triggers.

We work with Shopify’s biggest brands online and in-store. Shopify’s biggest POS implementation uses LoyaltyLion.

We support these brands through the biggest sales spikes too. During BFCM 2025, we processed over $900M in orders while maintaining 99.99% uptime and a peak order processing rate of 1,800 orders/minute. We’ve enrolled over 600k members in just 72 hours. We have a dedicated security and stability team to make sure your biggest sales moments never become your biggest loyalty headaches.

LoyaltyLion has all the same loyalty innovations as Rivo – from Loyalty Pass to Receipt Uploads. Just like Rivo, we release 100s of platform updates every quarter – check them out here.

The difference is we’re not busy building the fundamental loyalty features required to manage a program, so we have time to focus on higher-impact innovations like our AI Campaigns.

We’ve been around for 12+ years, but that means we’ve got the loyalty data, benchmarks, and experience required to build the most innovative loyalty features and the most reliable AI recommendations.

We’re invested in your long-term success, and we want to work with you for years, not months. We’re confident that, with our dedicated Onboarding Managers, ongoing Customer Support, and advanced analytics and reporting, we’ll deliver the ROI that you – and your CFO – are looking for long-term.

It takes time to build, launch, promote, and enroll customers into a successful loyalty program. Many brands have been working with LoyaltyLion for over eight years, and we want you to become one of them.

No. Our Classic, Advanced and Plus plans are designed to give you the features that a business of your size typically requires. However, you can add optional features as add-ons as and when you need them, without being forced to change plan. That’s how we ensure you only pay for the solution you need.

Our plans are completely transparent and you can see the features available on all levels here.

To be part of a growing loyalty community that we regularly bring together for webinars, physical events, and much more. From our Loyalty Connect virtual conference where we tell real loyalty success stories, to events like our recent in-store POS demonstration with Pure Seoul, you’ll have regular opportunities to connect and learn from other like-minded loyalty marketers.