Beat Black Friday with Loyalty Connect: BFCM | Live online 8 Sept
Register nowBeat Black Friday with Loyalty Connect: BFCM | Live online 8 Sept
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Branded loyalty page built for you using a standard template, with the option to customize by us or your team
Onboarding manager
Use our pre-built rules and rewards or customize your own. Our behavior-based logic ensures customers can unlock points and dynamic rewards in real-time when they engage with your brand both on-site and off-site
Pre-launch specialist
Integrate your loyalty program with 100+ world-class ecommerce tools to automate and personalize customer experiences
Post-launch optimization
Enhance your omnichannel strategy by enabling points to be earned and redeemed online and in-store with Shopify POS
Points & rewards
Create & reward on-site, off-site and custom activities
Use our pre-built rules or customize your own to unlock points and unique rewards when customers engage with your brand both on-site and off-site
Free & discount vouchers
Reward 100% off vouchers or set a fixed $ or % value. Vouchers can be applied to specific products or store-wide
Bonus points for specific products & collections
Award bonus points when customers buy specific items or from a particular collection
Offer bigger and better rewards in higher tiers based on customer activity over rolling or calendar-based periods. Create exclusive conditional tiers for customers you’ve tagged in Shopify
See earned points post-purchase
Show points earned on the order summary page after completing a purchase
Redeem points at checkout
With the Shopify Plus Checkout Extension let customers redeem points at checkout
Let customers upload a photo of their receipt to earn loyalty points.
Schedule bonus points campaigns
Schedule time-limited promotions, like double points weekends, to drive repeat purchases
Loyalty Challenges
Reward customers every time they hit an order, subscription, review or referral milestone. You decide the criteria, the cadence and the reward.
Points on product pages
Display potential earnable points on each product page
Free product without vouchers
Seamless Free Product lets customers use points to buy specific products for free without needing a voucher
Rewards across affiliated brands
With Cross-Store Rewards, customers can earn points with one brand’s online store and redeem them on another affiliated online store.
Referrals
Share referral links via social, apps & email
Customers can share a unique trackable referral URL with friends and family via SMS, social media, WhatsApp, or email
Reward referrer and referred friend
Rewards are granted to the referrer and referred friend after the sale is final and are the returns period has ended
Track referral links
Each share location (i.e. Instagram, email) is tracked separately to identify the most effective referral sources
Post-purchase referral link
Give customers a referral link after completing a purchase when satisfaction is highest.
Referral promo banner & on-site notification
Enable a customizable banner or on-site notification to promote your referral program
Integrations
Email, SMS, reviews & helpdesk integrations
Integrate your loyalty program with 50+ world-class ecommerce tools to automate and personalize customer communications and experiences
Enhance your omnichannel strategy by enabling points to be earned and redeemed online and in-store with Shopify POS
Boost subscription retention by letting customers earn and redeem points
Automated LoyaltyLion Flows
Klaviyo Events send real-time triggers from LoyaltyLion based on customer activities, enabling you to automate personalized emails and SMS in Klaviyo.
Attentive SMS events send real-time triggers from LoyaltyLion, letting you automate personalized loyalty SMS messages based on customer actions.
Customization
Self-edit loyalty copy
Embed a loyalty panel on any page
Add a responsive loyalty panel to any store page to showcase your program and guide customers on earning and redeeming points
Configure your loyalty page
Configure and style your fully-embedded loyalty page components with CSS and the LoyaltyLion SDK
Display loyalty in customer accounts
Show customers their loyalty page, points, and status in their customer account
Use the LoyaltyLion API to push orders and activities from Shopify to LoyaltyLion, enabling rules to trigger
Build fully custom loyalty experiences into headless stores, apps, or POS systems.
A branded Loyalty Pass that puts your brand front and centre in every customer’s Apple or Google wallet
Choose any currency
Set the currency your points-earning rules are based on
Choose one program language (fully editable). Includes 8 pre-translated languages: English, Danish, Dutch, French, German, Italian, Spanish and Swedish
Multilingual translation (130+ languages)
Translate your program into 130+ languages without manual workarounds or third-party tools
AI Campaigns
Bonus points campaign timing
AI recommends when to run bonus points campaigns based on performance data and benchmarks
Reward discount recommendations
Identify customers close to redeeming rewards and recommend targeted reward discounts to accelerate purchases
Birthday reward recommendations
AI recommends the most effective birthday rewards to drive engagement and repeat purchases
Emails & on-site notifications
Create automated & personalized emails
Set up and automate loyalty emails with our HTML editor. Send welcome, reward available, monthly reward reminder, points expiring soon, and referral emails.
Create a branded and responsive on-site message that displays when an activity rule has been completed to motivate action.
Analytics
Retention, ROI & referral analytics
Track order analytics to see orders placed, revenue generated, average basket size, and points awarded
Customer Lifetime Value (CLV)
Track revenue from members to compare their lifetime value against non-members
Customer activity reporting
Monitor members’ activities and interactions to measure and enhance your program’s performance
Sales channel breakdown export
Compare signups, redemptions, and revenue across ecommerce, app, and individual store locations.
Recency, Frequency and Monetary data (RFM)
View key customer segments and take action, for example use LoyaltyLion to reactivate lapsed customers, engage those at risk and retain loyal customers.
Repeat purchase & drop-off rates
Track the % of customers who make repeat purchases from the 1st to 2nd, 2nd to 3rd, 3rd to 4th, and 4th to 5th purchase (requires 6 months of tracking for actionable data)
Support
Connect LoyaltyLion to your AI assistant
Connect LoyaltyLion to Claude – or any other AI assistant that supports MCP and ask questions about your loyalty program
Live chat & email support
Expert guidance from our support team
Loyalty program performance reviews
Specialist strategic review of your program’s performance to identify growth opportunities. On your request
How does LoyaltyLion pricing work?
Our pricing is based on the average number of orders your store processes each month, allowing you to scale your loyalty program as your store grows. For some existing customers there are base order limits by plan, please see ‘Order thresholds for existing customers’ FAQ below for more details.
Order thesholds for existing customers
Over time our pricing plans have been updated and we now offer more flexibility within each plan. For existing customers, unless otherwise stated in your order form, the base order limits per plan are capped as follows: – Small Business: 800 orders – Classic: 2,000 orders – Advanced: 4,000 orders – Plus: 10,000+ orders If you’d like to review your current plan please get in touch to discuss your options.
What if my monthly orders exceed my plan limit?
If you exceed your contractually agreed monthly order threshold by more than 25% over an average of three consecutive months, then we give you a call to discuss whether you’re on the most suitable Plan and/or Order threshold for your store. This gives your Brand room to grow as well as headroom during the busy seasonal periods, safe in the knowledge that you’ll keep paying the same great price.
What ROI can I expect from LoyaltyLion?
Use our ROI calculator to estimate the incremental revenue you could generate by launching a loyalty program with LoyaltyLion. Based on real customer data, you’ll get a personalized projection tailored to your business.
What happens after onboarding?
No matter the Plan level that you select, you’ll continue to receive plenty of support once you’ve launched. All Plan levels have access to our Support team and our more advanced plans also have access to dedicated CSMs and Account Managers. The important thing to note is we will be monitoring your program and suggesting improvements, no matter what plan you’re on.
How easy is it to migrate my existing loyalty program to LoyaltyLion?
Migrating from another loyalty provider is quick and straightforward. Once your LoyaltyLion account is set up, we’ll assist you in importing your existing customer data to ensure a seamless transition without losing any valuable information.
Ready to get started with LoyaltyLion?
Great! Take the next step by signing up for a 30-minute call with one of our loyalty experts who will take you through a live demo, provide industry-specific loyalty advice, answer your burning questions and create a personalized ROI quote. Next, your dedicated onboarding manager will work closely with you to design and launch your loyalty program. For a simple loyalty program, you can expect to launch in as little as 3-4 weeks.
Book a personalized demo to see how top brands drive repeat revenue with LoyaltyLion.
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