Best Multichannel Loyalty Experiences | 2026

Meet your customers in the way they like to shop. Serving them experiences that fit their vibe are the name of the game.

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Jaded London

As this wild-child fashion house goes international, their LoyaltyLion program keeps their loyal community delivering – even amid new ventures like their New York pop-up store:

LoyaltyLion x Novel integration makes earning points and redeeming rewards in-store seamless, through a QR code

Members of their top VIP tier receive queue jumps for the pop-up store

Top-tier members also receive exclusive invites for in-store events

The result? Members have a 6x higher lifetime value than non-members, supporting bold expansion moves.

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Something that really drove us to LoyaltyLion was the ability to tap into all of our markets.

Sade Bennett

CRM & Loyalty Manager, Jaded London

Pureseoul

The UK’s largest K-beauty brand, Pureseoul uses their loyalty program ‘The Cloud Club’ to motivate repeat purchasing, with an airplane-themed program that visitors to the site can’t miss.

Members can earn ‘Beauty Miles’, and redeem them for discount rewards at checkout

During ‘Double Miles’ week, in-store and online shoppers collect double points

Invites to exclusive events for Top Tier Cloud 9 members

Just months after the program went live, it’s already driving 7% of the brand’s total revenue.

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DRMERS

The Clubhouse at fashion brand DRMERS has a fun, dynamic design that perfectly reflects the brand’s vibe. Everywhere you look, there are better experiences if you’re a member.

Loyalty perks extend to in-store purchases too, leveraging the LoyaltyLion x Shopify POS integration

A secret Instagram group for members leaks upcoming product launches to the loyal community first

VIP Tier perks get more enticing as you ascend the tiers – anyone for an exclusive Christmas gift?

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